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The All In team is happy to help.
Technical support and help using All In
If you need help using the platform, have a question about a feature, or need support with your Account or Organisation, you can:
- Submit a request.
- Contact the All In team via email.
Email: help@allin.zendesk.com
Subscriptions and billing
If you have questions about:
- Subscriptions
- Billing
- Invoices
- Payments
- Subscriber features
- Onboarding and getting started
Contact the Subscriber Support team.
Email: subscribers@allin.zendesk.com
Response times
We aim to respond to enquiries within two working days.
Working days
Our working days are:
- Monday to Friday
- Excluding UK Bank Holidays
- Excluding the final two weeks of December
Need help with something else?
If you're not sure who to contact, email either team and we'll make sure your enquiry reaches the right person.
Help Desk
Email: help@allin.zendesk.com
Subscriber Support
Email: subscribers@allin.zendesk.com