Add team members

You can add as many team members to your All In Account as you wish.

Accessibility is rarely the responsibility of one person.

All In covers a wide range of topics, from customer service and digital communications to buildings, events and organisational culture. Many of these areas involve different teams and roles.

We recommend inviting colleagues from across your organisation to join your All In Account. Working together helps you embed accessibility throughout your organisation and ensures responsibility for access is shared rather than sitting with a single individual or department.

Adding team members allows you to collaborate on accessibility information, access profiles and events in one place, and allows everyone the opportunity to read the Standards and embed them in their day-to-day role.

Before you start

You must be an Admin or Primary Admin to add team members. 

Your Organisation must be approved before you can add team members.

If your Organisation is currently under review, you will not be able to invite users until the review is complete.

If your organisation is under review, we will email you when our review is complete.

For more information, see Create an Organisation.

Add team members

1. Sign in to your All In Account.
2. Select Manage this Organisation.
3. In the Organisation manager menu, select Organisation account settings.
4. Select Manage staff accounts.
5. Select Invite new user.
6. Enter the team member's email address.
7. Choose a role for the user.
8. Select Send invitation.

The user will receive an email inviting them to join your Organisation.

If they do not already have an All In Account, they will be guided through the process of creating one.

User roles

Access Coordinator

Access Coordinators can:

• Create and edit access profiles
• View customer access profiles

Admin

• Access all areas of the Organisation Account
• Edit Organisation details
• Manage staff accounts (excluding the Primary Admin)
• Create and manage events

Primary Admin

A Primary Admin can do all the tasks an Access Co-ordinator and Admin can do, plus:

• Manage subscriptions
• Change the Primary Admin for the account

What to do next

Once the user accepts the invitation, they will be able to access your Organisation according to the role you assigned.

You can review, edit or remove your team members at any time.

Need help?

If you need support, contact the All In Help Desk:

Email: help@allin.zendesk.com